A Leeds logistics manager was told his Spotyfx account had nearly doubled — until he tried to withdraw, and every payout request triggered a new “tax” he had to pay first. Here is how our team broke the cycle and clawed back more than half of what he sent.
How it started
R.M., 54, first heard about Spotyfx through a sponsored post promising managed forex and crypto CFD returns. A polished “account manager” walked him through a slick dashboard that showed steady daily gains. Encouraged by a small test withdrawal that actually paid out, he topped up three more times over the next month.
Where it went wrong
When R.M. asked to withdraw £20,000, the platform demanded a 15% “liquidity fee” before releasing funds. He paid it. Then came a “capital gains pre-payment,” then an “anti-money-laundering deposit.” Each fee was framed as the last one. By the time he contacted us, he had paid three separate fees and the account had been frozen for “compliance review.”
“Every time I tried to take money out, there was one more fee to pay first.”
The recovery, step by step
- We mapped every transferWe rebuilt a full timeline of his bank transfers and card payments, separating the original deposits from the fee payments — a distinction that matters for both bank claims and tracing.
- We traced the on-chain hopsThe crypto portion left an exchange wallet we could follow. We tracked it through two intermediary wallets to a deposit address at a second-tier exchange.
- We filed where it countedWe prepared an evidence pack and lodged claims with his card issuer for the fee payments and a freeze request to the receiving exchange, citing the tracing report.
- We pressed the exchangeWith a documented fraud trail, the receiving exchange placed an administrative hold on the destination account while its compliance team reviewed.
- We negotiated the returnBetween the card chargebacks on the fee payments and a partial release from the held exchange balance, we recovered £21,900 of the £38,400.
Warning signs we flagged
- A small early withdrawal that “works” to build trust before larger deposits.
- Any platform that requires you to pay a fee before you can withdraw your own money.
- Fees that keep changing names — liquidity, tax, AML, insurance — but always block the payout.
- An “account manager” who pressures you to top up to “unlock” a withdrawal.
Targeted by a scheme like this?
Every Lost Coin Rescue case begins with a free, confidential review of what happened to your funds.
Track My Recovery Talk to our team